Help with Your MeLuna
Having trouble with fit, insertion, removal, or leaks? Tell us what’s happening and we’ll walk you through solutions.
Get MeLuna HelpNeed a hand with your cup?
Our team is here to help—choose the option that fits your situation and get friendly, expert guidance.
Help with Another Brand
Using a cup that isn’t MeLuna? We’ll still help you troubleshoot and get more comfortable, no pressure.
Get Cup HelpFind Your MeLuna Match
Prefer more than a quick quiz? Share detailed info and a period expert will review it and send a personalized recommendation.
Get a Human Recommendation
This is an alternative to the quiz—great when you want a human to consider more factors for a precise fit.
Helpful MeLuna Links
Policies, shipping info, and programs that support our community and the planet.
MeLuna Returns
See our policy and the many options available for resolving order issues.
View ReturnsMeLuna Shipping
Find delivery timelines, carriers, tracking details, and shipping FAQs.
Shipping PoliciesMeLuna Donation Requests
Learn how MeLuna distributes cup donations and how to request support.
Donation ProgramMeLuna Campus Cups
Bring MeLuna to your campus sustainability program and reduce period waste.
Campus ProgramsGet in touch
Use this email form to get in touch if you would rather not use the chat feature.
Please do not use this for spam as spam will simply be deleted.
Our phone line is not staffed continuously. You may leave a message but email and chat will likely result in quicker contact.
The number is (800) 603-9066
