Foldable Microwave Menstrual Cup Disinfection Container

For use in microwave to disinfect menstrual cups with boiling water

Because of the large water volume this cup would require TWO Milton mini tabs per disinfection. Please consider the Meluna Disinfection cup if you would like to use Milton tabs. Please see the MeLuna Disinfection cups for use with Milton tabs at the bottom of this page in related products.

Closable, space-saving foldable disinfection cup for your MeLuna or other menstrual cup of every size.

Made from food safe, microwavable silicone. Can also be used as drinking cup during outdoor activities.

Volume: 225 ml
Dimensions folded: Diameter 80 mm / Height 20 mm
Dimensions unfolded: Diameter top 80 mm / Diameter bottom 50 mm / Height 80 mm
Sold as: 1 cup (please make a color choice)

How do I use the disinfection cup?

Please place your MeLuna into the disinfection cup and fill it with water. The MeLuna has to float. The correct wattage settings depend on your microwave model. The water must be boiling for the disinfection to be effective. If in doubt, please consult your microwave manual. Most customers use medium power level / wattage for 3 - 5 minutes. The cup's lid must not be completely sealed during the microwave process! otherwise the steam produced by the boiling water cannot escape.

The disinfection cup is now very hot because of the heating process. Please take appropriate safety measures (pot cloth, oven mittens) for your hands and be very careful when removing the disinfection cup from the microwave. Preferably please let the cup and its contents cool down inside the microwave to be on the safe side.

PLEASE NOTE: This cup may contain metal components that are SAFE for use in the microwave. This has been tested extensively by the manufacturer in Germany.

Please see the info provided by Miele here:

May metal go in the microwave?
Of course. After all, the entire interior of a microwave is made of metal - and that does not get hot during operation or causes the microwave oven to explode. However, you should not put thin metallic foils (eg aluminum foil) or cutlery and crockery with metallic decorations (including the gold ornaments on and in plates) in the microwave, as they can even melt in the worst case, but at least the much-cited arcs arise which can damage the material and in the worst case even the microwave oven.

Nevertheless you should be careful with pots and pans, because you can not be sure how massive the material is or which other metals were used - especially aluminum is absolutely taboo! If you are not sure, it is better to refill the food before placing it in a safe container. These are marked by a corresponding logo and the note "microwave-suitable".

https://www.miele-spezialist-westend.de/elektrogeraete/kochen_und_backen/mikrowelle

Experience lightning-fast and affordable shipping options at our store! When you check out, you can access estimated arrival times for our USPS Ground and speedy Priority shipping. Plus, most packages ship for less than $5. And here's the best part – orders of $75 or more qualify for free shipping, so start filling up your cart now!

The Meluna USA Guarantee: 

If your first Meluna USA cup ends up not being your perfect fit, we offer a replacement at up to 50 percent off !

With MeLuna brand cups we know we can change everything about it in your next cup! You don't have to start over from scratch in yet another brand. We can make it taller, shorter, wider, narrower, firmer, softer and so on. And with the MeLuna Customer Service Commitment we will be there for you even after the sale including troubleshooting as well as an up to 50% off coupon code on your follow up menstrual cup, if your first MeLuna was not your Goldilocks.

Getting the 50% discount on your second MeLuna is easy. For more details on the program, click here.

Returns - The Standard Policy

Menstrual cup are a Class II medical device and returns are possible only in sealed, unopened package. 

Returns for refund are accepted within 60 days of placing the order. If your order date is March 1st for example your last day to mail the unopened cup back to us is May 1st.

PLEASE NOTE: CUPS WHOSE SEAL HAS BEEN TAMPERED WITH ARE NOT ELIGIBLE FOR RETURN. RETURNED CUPS WITH TAMPERED SEALS WILL BE RETURNED TO YOU.

What is refundable/ What is not refundable?

You will receive a refund for the returned product. You will not receive a refund on shipping cost since that cost has already been used to pay the postal service to deliver the package to you.

Returned product must be in original sealed packaging (cups in sealed cup boxes, pads in sealed wrapper, etc)

How does it work?

Please allow up to 3 business days for processing of your refund after the package has been received. Since we are a small family business we do close for holidays and weekends.

IMPORTANT: Please return items you want to receive refunds for in a sturdy box so that they survive shipping unharmed. Items that arrive damaged because they were shipped in bags and crushed in transit back to us can not be accepted for refund. Items that have been opened before being returned will not be accepted for refund. Items that do not meet refundability criteria will be returned to you.

Delivery confirmation is sufficient in case your package gets lost. Please do not send anything via signature confirmation. Signature confirmation packages result in having to make a 30 mile round trip to the post office just to retrieve your return.

Please include your invoice in the return and ship to:

Cups that are returned, but do not meet the above criteria, will be returned to sender.

Items that meet the above criteria are refunded in the amount of the original purchase price (the amount you actually paid).

Calculating partial kit returns

If you purchased items as part of a kit the amount for a partial return is based on the discount the kit purchase contained.
For example:

You purchased a kit for $45. It contained 3 items. Item A has a list price of $30. Item B has a list price of $15 and item C $5.

That means that you purchased $50 worth of items for $45 - a 10% discount.
If you decide to return just one item from this kit the refund price would be list price - 10%. It would not be list price since you did not pay list price for it. For example if you return item A your refund would be $27.

Refunds on Courtesy Issued (free cups)

If you are returning cups that were provided to you as a courtesy replacement free of charge, no refunds are issued. Courtesy replacements are items provided to you outside of our written policies.

Returns of University Cups

Did you receive a MeLuna Cup through your University and after reviewing the size guidelines you realized your university supplied cup will not work for you?
Please send it back to us in original sealed packaging and we will issue a code for a replacement cup.
Please include this form with your return.

Refund or Replacement with purchase of Money Back Insurance 

For customers, who chose to purchase the Money Back Insurance during the purchase of their cup, a refund of the purchase price of the cup is issued  upon receipt of documentation. The notification window with the Money Back Insurance is 60 days to give you adequate time to try the cup.

Once we receive the photo of the cup destroyed (simply cut the cup in half and take a photo), we will issue a refund for the purchase price of the cup. No refunds are given on shipping cost or the Money Back Insurance. You can find the Money Back Insurance option here.

We are happy to trouble shoot with you and help you determine a better fitting option. If you choose to get a new cup in a different model we will provide one free replacement in lieu of a refund.

Exchanges

To ensure accurate record keeping for the FDA we do not offer exchanges for different models once the order has been processed and shipped. All exchanges of shipped orders are processed as returns and a new order would have to be placed separately.

Replacements for Defects

Several products are eligible for return and exchange for defect:

Menstrual Cup Defects

We gladly replace a MeLuna that has not met our expectations of quality and longevity. We will issue a new cup of the same size, model, color etc. once we receive the defective cup back. These instances are extremely rare but we are here for you, if it occurs!

For accurate record keeping for the FDA we may ask you a number of questions in regards to your cup use and care routine so that we can include that information in the documentation for the FDA.

To file a product complaint report please visit the Product Report Page

Domino Pads Cloth Pads

Domino Pads come with a lifetime snap warranty! If your snap comes off we will repair it.

Simply send it back to

Be sure to include your name, address, email and if available order info

Electrical Products like Steam Disinfection Devices, etc.

If the steam device you purchased from us fails to work within 6 months of purchase it is eligible for exchange

Simply send it back to

Be sure to include your name, address, email and order number