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MeLuna's Privacy Policy

Privacy Policy

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

We may contact you via email in the future to tell you about specials, new products or services only if you subscribed to the newsletter. You can always unsubscribe by clicking the unsubscribe link in the bottom portion of the newsletter email.

We may contact you via email or by phone if there are questions about your order.

Your Access to and Control Over Information
Since some of our products are considered medical products we are required by the FDA to maintain a record of the purchase (in case of recall etc). We are able to delete your purchase record after the use life of the article has passed (for example 3 years for menstrual cups)

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

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