Optional Money Back Insurance
At MeLuna USA, we want to keep our cup prices affordable and accessible to everyone. We understand that some of the higher-priced cup brands offer a money-back policy. To do so as well, we would have to follow suit in regards to pricing and offer our cups at a similar price to theirs. Instead of raising prices, we offer the Money Back Insurance as an optional add-on for those who want it.
By choosing this option, you can request a refund even if your cup has been opened and tried. No physical return is required. Simply cut the cup in half and email a photo for confirmation. The cup cost will be refunded. Shipping and insurance fees are not refundable.
Money Back Insurance must be purchased at the same time as your cup order. If you are buying more than one cup, please add one insurance per cup.
Remember: Every MeLuna customer is automatically already covered by the MeLuna USA Fit Guarantee , which provides replacement options and personalized support to help you find your perfect fit.
For more information, please review our Return Policies .
Experience lightning-fast and affordable shipping options at our store! When you check out, you can access estimated arrival times for our USPS Ground and speedy Priority shipping. Plus, most packages ship for less than $5. And here's the best part – orders of $75 or more qualify for free shipping, so start filling up your cart now!
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