Help with Your MeLuna
Having trouble with fit, insertion, removal, or leaks? Tell us what’s happening and we’ll walk you through solutions.
Get MeLuna Help
Cómo usar tu nueva taza
Encuentre consejos sobre cómo usar su nueva taza, como ponerla, sacarla y limpiarla.
Frequently Asked Questions
Got Questions About MeLuna Cups such as 'why is my cup oval' and others? Check out our FAQ page and find all the answers!
First Steps in Troubleshooting
Is your new cup not feeling quite right?
Start with these steps:
- Is the cup you received the cup you ordered? Check the rim to see diameter size and firmness embossed on every MeLuna menstrual cup.
- Is the cup you ordered the right choice for your body? Double-check the size guidelines.
Causas de fugas
Lea acerca de las 6 razones principales por las que las copas menstruales gotean
¿Sigues luchando?
¡Estamos aquí para ayudar! Consulte la Garantía MeLuna USA y envíe un cuestionario de solución de problemas
Need a hand with your cup?
Our team is here to help—choose the option that fits your situation and get friendly, expert guidance.
Help with Another Brand
Using a cup that isn’t MeLuna? We’ll still help you troubleshoot and get more comfortable, no pressure.
Get Cup HelpFind Your MeLuna Match
Prefer more than a quick quiz? Share detailed info and a period expert will review it and send a personalized recommendation.
Get a Human Recommendation
This is an alternative to the quiz—great when you want a human to consider more factors for a precise fit.
Lost Your MeLuna Menstrual Cup Brochure?
You can view the full instructions from the Brochure here.
