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10% OFF Domino Pads for 10 or more
Buy 10 or more Domino Pads -Get 10% OFF each
Need a quick answer? Live chat is the best place to start during chat hours. For questions that need more detail, choose one of the options below.
You are contacting a small business, not a large support department. I answer these requests myself and am always glad to help.
Have a quick product, sizing, order, or shipping question? Use live chat for the fastest help while I am online. Live chat hours: Monday-Friday, 8:00 AM-6:00 PM Central Standard Time.
Start Live ChatHaving trouble with fit, insertion, removal, pressure, or leaks? Share what you are experiencing, and I will help you work through the most likely causes.
Your current cup does not need to be a MeLuna. Tell me what is not working, and I will help you better understand the problem and your options.
Have a question about an order, shipment, delivery, address change, or item you received?
Prefer a personal recommendation instead of relying only on the quiz? Share details about your flow, cervix height, body, and previous cup experience.
Find information about returns, shipping, donations, and community programs.
Review our return policy and the options available for resolving order concerns.
View ReturnsFind delivery estimates, carriers, tracking details, and shipping information.
Shipping PoliciesLearn how MeLuna distributes donated cups and how to request support.
Donation ProgramBring MeLuna to a campus sustainability program and help reduce period waste.
Campus ProgramsThe contact form below and the website chat are the quickest ways to reach me. Since I personally answer customer questions, these options also help me keep track of your message, photos, and any order details you send.
Use the form below or the chat feature for the quickest response. These options make it easier for me to review your information and respond personally.
Live chat hours: Monday-Friday, 8:00 AM-6:00 PM Central Standard Time. If I am unavailable or you contact me outside these hours, you can still leave a message through the chat or contact form.
For order questions, replying directly to your order confirmation or shipping email is usually best because it already includes the information I need.
You are welcome to leave a voicemail at (800) 603-9066.
The phone line is not staffed continuously. Voicemails are returned as time permits and will usually take longer than email or chat.
I welcome genuine customer and business inquiries. Unsolicited marketing, link requests, and unrelated service pitches may not receive a response.
Save automatically, mix and match, or get help choosing your MeLuna.
Add two or more MeLuna Cups to your cart and automatically save 10% on each cup.
Mix any individual Domino Pads. Save 5% when you buy 5 or more, or 10% when you buy 10 or more.
Not sure which size, height, firmness or handle to choose? Take our quick menstrual cup quiz for a personalized recommendation.
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